FAQ

What is Coinsnex?
Coinsnex is an instant cryptocurrency exchange providing the best crypto-to-crypto rates on the market.
Fri, 13 Jul, 2018 at 5:13 PM
How Does Coinsnex Work?
Coinsnex’s robot is integrated into the largest cryptocurrency trading platforms, including Poloniex, Bittrex and Binance. In the span of milliseconds, the ...
Fri, 13 Jul, 2018 at 5:14 PM
Why Should I Trust You?
Coinsnex is a young and promising project created by Mediatec Software company. The service provides safe and fast transactions without revealing users iden...
Fri, 13 Jul, 2018 at 5:14 PM
How Do I Buy Coins?
The buying process is the same for all coins available on Coinsnex: Go to app.coinsnex.com and select the coin you want to exchange from (you have) on the...
Sat, 14 Jul, 2018 at 2:25 PM
Why Doesn’t Coinsnex Fix Rates?
We don’t fix currency rates and never have because of the volatile nature of cryptocurrency, where the rate of any currency can fluctuate every minute. This...
Fri, 13 Jul, 2018 at 5:15 PM
How Long Will it Take for the Digital Assets to Reach My Wallet?
If your exchange has been successful but the digital assets are not yet in your wallet, there are a few things you can do. Rescan the blockchain. Some ...
Fri, 13 Jul, 2018 at 5:15 PM
How Come the Coins that I Sent are Back in My Wallet?
If your digital assets returned to your wallet (or if they never left) after you tried to send them, it's likely that the transaction has failed on you...
Fri, 13 Jul, 2018 at 5:15 PM
What's the Recipient’s Address?
There is always a sender and a recipient. The recipient’s address is the wallet address that will receive currency you want buy. For example, if you want to...
Fri, 13 Jul, 2018 at 5:15 PM
How Do I Cancel My Transaction?
Unfortunately, blockchain transactions are irreversible. Once a transaction is made (money is sent to a particular wallet address), it cannot be rolled back...
Fri, 13 Jul, 2018 at 5:16 PM
Why is My Final Amount Different?
All transactions take time to be processed (usually 5-30 minutes). Given the volatility of cryptocurrencies, the exchange rate is subject to change during t...
Fri, 13 Jul, 2018 at 5:16 PM